The Productive Employee Series


Every Employee has room to become more efficient and productive and companies waste vast amounts of valuable time and money making up for their ineffectiveness. As such, even if only one suggestion gets incorporated, that small increase in productivity and efficiency can save thousands of dollars and pays for this training many times over.

Foley Services created The Productive Employee Series as a cost-effective way to quickly train employees with the skills necessary for business success. Quick-and-easy reads, the booklets ensure a speedy return on your investment. The series covers a wide range of topics affecting the modern office from telelphone etiquette to drug and alcohol education. Whether they are used by new employees stuggling in the business environment, or by long-term veterans looking to improve themselves, they are beneficial at every level.

The Productive Employee Series booklets are short and concise, written in plain, simple English. This allows the reader to learn quickly and efficiently without wasting time reading through unrelated filler material. We work with thousands of businesses and individuals across the country. These booklets contain the combined experiences of Foley Services' more than 15 years in the business world.


The Productive Employee Series

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Time-Management Skills for the Productive Employee

This booklet includes a wide range of techniques essential to being a productive employee. Learn some of the most powerful efficiency techniques to make sure you get the most out of your day.

Effective Internet Use at Work

Though an overwhelmingly positive development, the rise of the internet at work has had some serious consequences for individuals and their employers. This booklet explores activities, such as personal internet use, blogging and instant messaging, that could prove problematic for employees. It also includes a recommended Acceptable Use Policy that employees should review with their managers.

Handling Difficult Customers

You are bound to face off against a difficult customer sooner or later. This booklet encourages you to view these tough customers as a normal part of your job and provides you with proven techniques for turning a challenging situation around.

Everyone in the Company is a Salesperson

All employees, from the company president to the receptionist, represent their employer. This booklet shows employees how to increase their value at work by becoming positive and professional ambassadors for the company's products and services.

Staying Organized in the Business World

Effective organization can make an ordinary employee an exceptional one. Learn about various organizational solutions that will allow employees to make the most of their work day, as well as proven tips and tricks to keep organizational systems going.

Drugs, Alcohol & Your Career

Substance abuse is an expensive problem. It can cost you your reputation, your career and even your life. This booklet explores some of the ways in which alcohol abuse and drug use can impact you professionally and offers tips for how to handle yourself at work-related events where alcohol is being served.

Project Planning Basics

Project management is a skill that will serve you well in all aspects of your life. After reading this booklet, you will be ready to apply project management techniques to a variety of personal and professional endeavors, ranging from school fundraisers to new product creation.

A Guide to Professional Telephone Etiquette

How employees present themselves while speaking on the telephone not only affects how the speaker is perceived but also how the company is. This booklet gives employers guidance and advice on how to speak on the phone professionally.

The Ins and Outs of Business Email

Knowing how to send a professional business email has become required knowledge for employees at all levels, so make sure your emails send the right message. Not only will you learn about how to use email professionally, the booklet also provides a guide to other email functions and other lesser known email tricks.

Making Meetings Matter

Successful meetings begin with a plan and end with an action plan. Reading this booklet will help employees realize that meeting are not events to be dreaded while giving them insight on how to lead and participate in effective meetings.

Business Writing and Grammar Skills

Poor business writing and grammar skills can hold you back in your career. This handy reference guides you through the writing process and reviews some of the most common grammar errors. Keep it next to your dictionary.

Criticism: Giving and Taking

Criticism, no matter how difficult it can be to give and receive, is often a major impetus for professional growth. This booklet explains how to give valuable and productive feedback, and encourages you to use criticism to your advantage when you are on the receiving end.

Sexual Harassment in the Workplace

Because the line between acceptable and unacceptable behavior is so thin, it is important for employees to understand the details of sexual harassment. This booklet examines what is and what is not appropriate in a workplace setting.